Medical Certificate for a Canceled Trip

Medical Certificate for a Canceled Trip

Have you become ill or been injured and had to cancel your trip? Your insurance company may request a doctor's note as supporting documentation when you apply for reimbursement for a canceled trip.

What is included in the assessment?

The doctor will conduct a medical evaluation of your symptoms and how they have affected your ability to travel. The certificate is issued based on the medical evaluation and available information, taking into account the insurance company’s requirements and questions.

Please bring any forms and instructions provided by your insurance company. If you have been in contact with a healthcare provider or have been hospitalized for your condition, please bring any relevant medical records or other medical documentation.

Important to Keep in Mind

Always check the terms and conditions of your insurance company before booking an appointment with us. Some insurance companies require that the medical certificate be issued before the departure date and do not accept retroactive certificates.

A doctor's note does not automatically mean that the insurance company will grant compensation. It is up to the insurance company to determine whether the conditions for compensation have been met.

Frequently Asked Questions

 
Can I get a certificate retroactively if I’m already healthy?
This is determined by your insurance company. We’ll assist with the examination and certificate based on their requirements.

How do I pay, and will my insurance company cover the cost?
You can pay for your visit with us by card or Swish. If your insurance company covers the cost of the certificate, it will be treated as an out-of-pocket expense, and we’ll provide you with a receipt to submit to them.

Can I get the certificate in English?
Yes.

Can I schedule an appointment online?
Not yet, but we'll be able to offer this soon.

How much does the certificate cost?
995 SEK, including tax.